CCPA

Last Updated: March 4, 2026

This California Disclosure ("Disclosure") supplements the information contained in the Privacy Policy of Klowe (operated by PGX GROUP LTD) and applies solely to visitors, users, and others who reside in the State of California. We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA), and any terms defined in the CCPA have the same meaning when used in this notice.

1. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). In the past 12 months, we have collected the following categories of personal information:

  • Identifiers: Name, shipping address, billing address, IP address, email address, and account name.
  • Commercial Information: Records of products purchased, obtained, or considered, and other purchasing or consuming histories.
  • Internet/Network Activity: Browsing history, search history, and information regarding a consumer's interaction with our website.
  • Geolocation Data: Physical location or movements (typically derived from your IP address).

2. Sources of Information

We collect the categories of personal information listed above from the following sources:

  • Directly from you when you provide it to us (e.g., at checkout or when joining our newsletter).
  • Indirectly from you (e.g., through cookies and website analytics tools as you navigate our site).

3. Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

  • To fulfill or meet the reason you provided the information (e.g., processing and shipping your jewelry).
  • To provide support, personalize your website experience, and deliver relevant product advertisements.
  • To maintain the security and safety of our website and business.
  • To respond to law enforcement requests as required by applicable law.

4. Disclosure of Personal Information

In the preceding 12 months, Klowe has disclosed personal information for business purposes to the following categories of third parties:

  • Service Providers: Payment processors (Visa, Mastercard, Maestro, American Express (Amex), Discover, Diners Club, UnionPay, Elo, Apple Pay, Google Pay, and Klarna), shipping carriers, and cloud hosting services.
  • Marketing Partners: Data analytics providers and advertising networks.

5. "Do Not Sell or Share My Personal Information"

Under the CCPA, California residents have the right to opt out of the "sale" or "sharing" of their personal information.

  • Klowe does not sell your personal information for money. However, like many online retailers, we use cookies and tracking pixels for targeted advertising, which may be considered "sharing" or "selling" under California law.
  • To opt out, you can adjust your browser settings to block cookies or contact us at cs@klowejewelry.com 

6. Your Rights Under the CCPA

As a California resident, you have the following rights:

  1. Right to Know: You can request that we disclose what personal information we collect, use, disclose, and sell.
  2. Right to Delete: You can request the deletion of your personal information that we have collected, subject to certain exceptions (e.g., we need the data to complete a transaction or comply with a legal obligation).
  3. Right to Correct: You can request that we correct inaccurate personal information that we maintain about you.
  4. Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights (e.g., by denying you goods or charging different prices).

7. How to Exercise Your Rights

To exercise your rights to know, delete, or correct, please submit a verifiable consumer request to us by:

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.

8. "Shine the Light" Law

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to cs@klowejewelry.com

9. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from California residents under 16 years of age.

10. Contact Information

If you have any questions or comments about this notice, the ways in which Klowe collects and uses your information, or your choices and rights regarding such use, please do not hesitate to contact us at:

This website is operated by Klowe, a brand of PGX GROUP LTD.

Legal Name: PGX GROUP LTD

Trade Name: Klowe

Company Registration Number: 16979228

Registered Address: Flat 43 Solomons Court, 451 High Road, London, England, N12 0AW, United Kingdom.

E-mail: cs@klowejewelry.com

Business hours: 09:00 to 17:00 (Monday–Friday), (GMT+00:00) Greenwich Mean Time (London)

Saturday: 09:00 to 14:00 (GMT+00:00) Greenwich Mean Time (London)

Sunday: Closed