Cookies Policy

Last Updated: March 29, 2026

At Klowe, operated by PGX GROUP LTD, we are committed to transparency about how we collect and use data. This Cookies Policy explains how and when we use cookies on our website https://klowejewelry.com/

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

1. What is a Cookie?

A cookie is a small text file placed on your device when you visit a website. Cookies help websites function properly and improve user experience.

They cannot run programs or deliver viruses to your device.

2. Why We Use Cookies

We use cookies to:

  • Recognise you when you visit our site

  • Remember your preferences

  • Secure your account and prevent fraud

  • Analyse website performance

  • Provide relevant advertising

3. Types of Cookies We Use

We use the following categories of cookies:

Strictly Necessary Cookies
Required for core functionality such as navigation, checkout, and security.

Preference Cookies
Remember your settings and preferences.

Analytics Cookies
Help us understand how visitors interact with our website (e.g. Google Analytics).

Marketing Cookies
Used to deliver relevant advertising (e.g. Meta Pixel).

4. Third-Party Cookies

We may use third-party services that place cookies, including:

  • Shopify – website functionality and checkout

  • Google Analytics – website analytics

  • Meta (Facebook) – advertising and tracking

  • Payment providers – secure transactions

These providers may process data outside the UK with appropriate safeguards.

5. Cookie Consent

When you first visit our website, you will be presented with a cookie banner.

  • You can accept all cookies or manage your preferences

  • Non-essential cookies (analytics and marketing) are only set after you provide consent

  • You can withdraw or change your consent at any time

6. How Long Cookies Stay on Your Device

  • Session cookies: Deleted when you close your browser

  • Persistent cookies: Remain until they expire or are deleted

7. Managing Cookies

You can control cookies by:

  • Using our cookie preference tool

  • Adjusting your browser settings

Please note that disabling certain cookies may affect website functionality.

8. Impact of Disabling Cookies

If you disable cookies:

  • Some features may not work correctly

  • Your shopping cart may not function properly

  • Site performance may be affected

9. Personal Data & Privacy

Some cookies may collect personal data (such as IP address or browsing behaviour).

Any personal data collected is handled in accordance with our Privacy Policy.

10. Changes to This Policy

We may update this Cookies Policy from time to time. Updates will be posted on this page with a revised date.

11. Contact Us

If you have any questions, please contact:

PGX GROUP LTD (trading as Klowe)
Company Number: 16979228

Registered Address:
Flat 43 Solomons Court
451 High Road
London
N12 0AW
United Kingdom

Email: cs@klowejewelry.com

Business Hours:
Monday – Friday: 09:00 – 17:00 (GMT)
Saturday: 09:00 – 14:00 (GMT)
Sunday: Closed