Accessibility Statement

Last Updated: February 6, 2026

At Klowe, operated by PGX GROUP LTD, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure that our luxury jewelry is accessible to all customers, regardless of technology or ability.

1. Our Commitment

We believe that the internet should be available and accessible to anyone, and we are committed to providing a website that is accessible to the widest possible audience. To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content more accessible to people with a wide array of disabilities.

2. Accessibility Features on Our Site

To ensure a seamless experience, we focus on the following accessibility areas:

  • Keyboard Navigation: Our website can be navigated using a keyboard (Tab, Enter, and Arrow keys) for those who cannot use a mouse.
  • Alt-Text for Images: We aim to provide descriptive alternative text for all product images so that screen reader users can understand the visual content of our jewelry designs.
  • Contrast and Readability: We strive for high color contrast and clear typography to ensure our content is readable by users with low vision or color blindness.
  • Responsive Design: Our site is built to be responsive, meaning it scales and functions correctly across different devices and screen sizes (mobile, tablet, and desktop).

3. Measures to Support Accessibility

Klowe takes the following measures to ensure accessibility:

  • Integration of accessibility into our internal web development practices.
  • Regular manual and automated testing of our website to identify and fix potential barriers.
  • Ensuring our third-party apps and payment gateways are as compliant as possible.

4. Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. While we strive for Level AA conformance, we recognize that some parts of our website (such as third-party social media feeds or legacy plugins) may not yet fully conform to these standards.

5. Feedback and Contact Information

We welcome your feedback on the accessibility of the Klowe website. If you encounter accessibility barriers or have suggestions on how we can improve, please let us know:

  • Email: cs@klowejewelry.com
  • Response Time: We aim to respond to accessibility inquiries within 2 business days (Monday–Saturday).

Please provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.

6. Technical Specifications

Accessibility of the Klowe website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript
  • WAI-ARIA

These technologies are relied upon for conformance with the accessibility standards used.

7. Ongoing Improvements

Despite our best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. We are committed to a process of continuous improvement.

8. Formal Approval of this Statement

This Accessibility Statement is approved by:

PGX GROUP LTD

Management Team, Klowe